You can get the skills you need right at your desk, on the phone... Take the Workplace People Skills Programs!

SMALL BUSINESS OWNERS NEED
DR. RHOBERTA SHALER

She delivers the hard-core skills your people need to make your business thrive in a turbulent economy.

Wise business owners know that, especially in lean times, they need to quickly & accurately assess situations and optimize productivity, whether the issues are with people, situations, plans or progress. They hire Dr. Shaler-- psychologist, consultant & executive coach-- to streamline teams and processes for optimal profit.

After twenty-five years of assessing & improving teams, Dr. Shaler knows that mastering

COMMUNICATION, CONFLICT
& ANGER MANAGEMENT, NEGOTIATION

increases productivity, progress, profit & peace.

Dr. Shaler is the author of more than two dozen books and audio programs in addition to running her own suite of companies. Her books are currently in nine languages.  A well-respected keynote speaker, consultant and coach, Dr. Shaler brings more than information and skill-building. She offers the means and methods required to boldly face the "rhinos" in any business.

She says, "In turbulent economic times, you need every person on your team to be bringing the expertise, experience, creativity & problem-solving abilities for which you hired them. Let me show you how to optimize your ROI in your staff."

Request a free 20-minute coaching consultation for yourself and for your key people RIGHT NOW.

Research shows that up to 42% of an employee's time is spent engaging in or resolving conflict.  As a small business owner, you CANNOT afford this pitfall.

Pro-actively build workplace people skills to:

• reduce stress
• strengthen teams
• retain employees
• unleash creativity
• ...and stop the flow of money out the door and down the drain!

The Optimize! Institute works with leaders who know their people are their top resource, and that building relationships must be a top priority to optimize their staff.

Leaders:

• Are you unsure how to handle confrontational employees without losing your cool?
• Do you wish you could be more clear-headed during negotiations?
• Have you heard rumors around the office that you're difficult or don't listen well?
• Does your "open door policy" cause you more headaches than handshakes?
• Do you need advanced skills for managing relationships with partners, shareholders, executives & teams?

Staff:

• Is there someone who seems put on your team just to plague you and you want to manage the differences in the most productive ways?
• Is someone not carrying their weight on your team?
• Do you want to head for the elevator when conflict erupts?
• Would you rather stay home and lose pay than face that rhino in the next cubicle one more day?
• Would you like to be able to contribute to the team more confidently, sharing the expertise, experience and creativity for which you were hired?
• Do you know that improving your communication, conflict or anger management skills would improve your career path?

If the answer to any one of these questions is YES, Optimize Coaching can help.

Start coaching. Get the tools, skills, feedback & guidance to:

• Improve your listening & communication skills
• Manage conflict & anger wisely
• Negotiate calmly and effectively
• Handle difficult customers, colleagues & employees with a kind, firm approach
• Be a stellar leader who is admired & respected for all the RIGHT reasons

Request a free 20-minute coaching consultation for yourself and your key people RIGHT NOW.

A business book you can't be without by Dr. Rhoberta Shaler, Founder of the Optimize! Institute

Dr. Shaler's book, Wrestling Rhinos: Conquering Conflict in the Wilds of Work, gives insights, tips, strategies and scenarios to improve workplace relationships and solve people problems. Get the competence, comfort & confidence you want with the skills she offers now.

Wrestling Rhinos successfully will help you:
• manage your 'people problems'
• save time
• reduce stress
• build confidence
• retain valuable employees
• optimize productivity
• improve team performance
• increase profits

Buy Wrestling Rhinos today

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