Formats: Keynote,
3-hour Awareness Seminar or Full Day Program
Key Objectives:
- To emphasize the value of your internal customers and your investment in them.
- To ensure participants have the skills to consistently communicate that value.
- To have a clear understanding of the strategies that encourage communication, increase productivity and build trust.
- To increase the confidence of participants to attract the optimal people for long-term success.
Formats:
Keynote, Three-Hour, Day & Multi-Day Training
May be followed by executive coaching for individuals & teams.
Media information
Bio
General
topic list
Client
List & Testimonials
Press Room : Contact 760.735.8686 or info at optimizeinstitute.com
WINNING THE INSIDE GAME:
How to Find, Motivate, Maximize & Keep Your Best People
Your internal customer—your partners, managers, employees—are your greatest assets. Without them functioning at high levels on your behalf, your business cannot grow.
Ramping up your business for optimal growth & profit
is great.
But, have you remembered the most important ingredient?
PEOPLE. Your people! Your team! They
make it happen!
For maximum success, your players need to be informed,
heard, valued, heard and coached to win at your game. And,
that’s up to you!
In this informative, highly-interactive program, Dr. Rhoberta Shaler, author of What You Pay Attention to Expands, gives professional services providers straight-forward, practical strategies to build, strengthen and maintain the relationships that build company profits.
Program Highlights:
- Making your company more profitable by taking excellent care of internal customers
- Rethinking attitudes, actions, approaches & assumptions to strengthen your organization
- Revisiting your value proposition for your employees – their perspective & yours
- Take a reality check of what is costing you money that doesn’t have to
- Improving the dollar value of your business
- Giving up defensiveness to improve collaboration
- Focusing energies to provide high quality interaction
- Five steps to creating a business culture that values the individual
- The importance of making internal customer satisfaction a priority
- Practical ways to cleaning up unnecessary internal politics that reduce productivity
- Removing suspicion & fostering cooperation
- Four communication strategies that maximize individual contribution
- Why technology is an insufficient internal communication tool
- Six ways to rally your team to accomplish your mission
- Have each person see themselves as an integral key to company success
Participants say...
"Rhoberta’s presentation was factual & entertaining
and she maintained a consistent calm so that you really believe
she walks and lives what she talks." - Debbi Kidecker,
Business Manager, Royal York Dental www.SmileSensation.com
"I took six pages of notes per hour of Rhoberta’s
powerful information.
What she shares is ‘right on’ and so helpful
for generating more success!! - Mike Foster, Professional
Speaker.
Right Hand Man to Jack Canfield, Co-Author of Chicken Soup for the
Soul www.MikeFoster.com
Expert team builder, Dr. Rhoberta Shaler, psychologist, consultant & coach, makes it easier to talk about difficult things. She works with individuals and organizations who want to improve workplace and client relationships, build & strengthen their teams, and manage conflict effectively. She is well known for her gentle, effective blend of humour and wisdom in approaching these sometimes difficult topics. Author of over a dozen books & audio program, Dr. Shaler has built a worldwide community through her website, ezines, seminars & teleseminars at www.OptimizeInstitute.com & www.WorkplacePeopleSkills.com .
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© 1998-2004 Rhoberta Shaler, PhD - Optimize
Life Now!™ All Rights Reserved Worldwide.
email: info@optimizeinstitute.com to
start changing the way your organization deals with conflict
Phone: 760.735.8686
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